Privacy Policy

1. Introduction

This Privacy Policy applies to the StyleMyCatalog website and services. It describes how we handle personal and business information when you browse our website, contact us, request a quotation, make a payment or purchase a service.

In this policy, "StyleMyCatalog", "we", "us" and "our" refer to the business operating the StyleMyCatalog website and providing the relevant services. "You" and "your" refer to a visitor, customer or person contacting us.

By using our website or services, you acknowledge that you have had an opportunity to read this policy. Where consent is legally required, we will seek it through an appropriate process.

2. Information We Collect

Depending on the service you request and how you interact with our website, we may collect the following categories of information.

A. Contact Information

• Name and business or organisation name.
• Email address and telephone number.
• Business address and communication preferences.
• Details submitted through enquiry and quotation forms.

B. Business and Service Information

• Product details, descriptions, images and catalogue data.
• Marketplace seller information and service requirements.
• Documents required to perform a requested service.
• Registration-related information supplied by you.
• Correspondence, feedback and support requests.

C. Transaction Information

We may maintain records of orders, invoices, payment status, refunds and related transaction references. Payment credentials such as complete card details should be handled by the relevant payment provider where its payment service is used.

D. Technical Information

Depending on our website configuration, technical information may include IP address, browser type, device information, visited pages, referral source, access times and diagnostic logs.

Please provide only information reasonably necessary for your enquiry or service. Do not send passwords, OTPs or unrelated sensitive personal information.

3. How Information Is Collected

Information may be collected when you:

• Submit a contact, enquiry or quotation form.
• Contact us by email, telephone or WhatsApp.
• Purchase or use our services.
• Share product data or documents needed for your order.
• Interact with our website or its technical features.
• Provide information through an authorised representative.

We may also receive limited information from service providers involved in payments, hosting, website security or delivery of a service, as permitted by law and applicable arrangements.

4. How We Use Your Information

We may use information for the following purposes:

• Responding to enquiries and providing quotations.
• Delivering, managing and improving requested services.
• Preparing product listings, catalogues and creative work.
• Communicating about orders, payments and support requests.
• Maintaining business, accounting and transaction records.
• Protecting our website against fraud, misuse and security threats.
• Improving website performance and user experience.
• Meeting applicable legal and regulatory obligations.
• Sending marketing communications where permitted and, where required, with your consent.

We do not intend to use information for purposes materially unrelated to the reason it was collected without an appropriate legal basis or notice where required.

5. Lawful Processing and Consent

We handle personal information in accordance with applicable privacy and data protection laws. Depending on the circumstances, processing may be necessary to provide a requested service, fulfil legal obligations, protect legitimate interests where permitted, or act on valid consent.

Where consent is required, you may withdraw it through the available method or by contacting us. Withdrawal does not automatically invalidate processing that lawfully took place before withdrawal, and some information may still need to be retained where required by law.

6. When We Share Information

We do not sell personal information to third parties. We may share limited information when reasonably necessary for the purposes described in this policy.

• Service providers: Website hosting, email, technical support, security and other providers helping us operate our business.
• Payment providers: Providers processing payments, refunds or transaction verification.
• Marketplaces and authorities: Platforms, government portals or authorised recipients where required to deliver your requested service or comply with law.
• Professional advisers: Accountants, legal advisers or other advisers where reasonably necessary.
• Legal and security purposes: Where disclosure is legally required or reasonably necessary to address fraud, security incidents or legal claims.

We expect service providers handling information on our behalf to use appropriate safeguards and to process information according to applicable requirements and their agreed responsibilities.

7. Payments and Transaction Security

Payments may be processed through third-party payment providers. When you use a provider's checkout or payment interface, your payment information may be processed under that provider's privacy policy and terms.

We may receive transaction information such as payment status, transaction reference, amount and date to confirm orders, maintain accounts and handle payment-related enquiries.

You should not send full card details, banking passwords, UPI PINs or OTPs to us through email, chat or ordinary enquiry forms.

8. Cookies, Analytics and Website Technologies

Our website may use cookies or similar technologies to support essential website functions, remember preferences, improve security and understand website performance.

Analytics or advertising technologies may be used only if implemented on the website and subject to applicable requirements. We do not claim that a particular analytics or advertising tool is active unless it is actually configured.

You may be able to manage cookies through your browser settings. Blocking essential cookies may affect certain website features.

9. Data Security

We take reasonable measures appropriate to the nature of the information and our operations to protect information against unauthorised access, disclosure, alteration, loss or misuse.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should use secure devices and avoid sharing account credentials or OTPs.

If you believe information you supplied to us has been exposed or misused, please contact us promptly so that we can assess the issue.

10. Data Retention

We retain personal and business information for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to disputes, maintaining records and meeting legal requirements.

Retention periods may differ depending on the information, the nature of the service, applicable accounting or regulatory obligations, and whether a dispute or legal requirement makes continued retention necessary.

When information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law and our retention practices.

11. Your Privacy Rights and Choices

Depending on applicable law and the circumstances, you may have rights concerning your personal information, which can include:

• Requesting information about how your data is handled.
• Requesting correction of inaccurate information.
• Requesting deletion where legally applicable.
• Withdrawing consent where processing relies on consent.
• Opting out of marketing communications.
• Submitting a privacy-related complaint or grievance.

To make a request, contact us using the details at the end of this policy. We may need to verify your identity and clarify the request before responding. Some information may need to be retained to comply with legal obligations or establish, exercise or defend legal claims.

We will handle requests within the period required by applicable law.

Marketing Communications

If you receive promotional emails or messages from us, you may ask us to stop sending them. Necessary service-related communications, such as order updates or invoices, may still be sent.

12. Children's Privacy

Our services are intended for businesses, professionals and other users able to lawfully engage with the relevant services. Our website is not intentionally designed to collect children's personal information for independent service use.

If you believe a child has provided personal information inappropriately, please contact us so we can assess and address the matter in accordance with applicable law.

13. Third-Party Websites and Platforms

Our website may contain links to external websites, marketplaces, payment providers, social networks and other services. These third parties maintain their own privacy policies and practices.

We do not control the privacy or security practices of external websites. Please review their policies before sharing personal information with them.

If we provide a service involving a third-party platform, information may be processed by that platform according to its own terms and policies.

14. Updates to This Privacy Policy

We may update this policy to reflect changes in our services, website features, business practices or applicable legal requirements.

The revised policy will be published on this page with an updated date. Where required by law, we will provide additional notice or seek consent for material changes.

15. Contact Us and Privacy Requests

If you have questions about this Privacy Policy, wish to make a privacy request, or want to raise a concern about the handling of your information, please contact us.